The Super Power Baby Project: The impact and implications of language in healthcare
The language we use with patients and families has a profound impact on them, and shapes their relationship with health professionals. In Victoria there is a large cohort of children with complex medical needs. Many are seen at RCH by a wide variety of professionals, over many years. In the care of these children, communicating effectively with them and their families can be as important as any medical therapy or procedure. Language can make the difference between a powerless family and an empowered one. It also enables health professionals to empathise better with their patients, improving patient outcomes and practitioner wellbeing.