Communication Conundrums: Avoiding mistakes and errors

This presentation will explore common challenges clinicians face including lack of previously established relationships, misaligned surgical or treatment expectations, language and cultural misunderstandings, heightened emotionality, time pressures, family-staff conflict, and fractured teamwork. Impediments to good communication and relationships will be highlighted.

New on-line courses

The Learning Hub is a collaborative online space that supports knowledge exchange and learning
through training and professional development.

NAIDOC Grand Round

For this NAIDOC Grand Round Denise McGuinness will be highlighting the history of the Victorian Aboriginal Health Service as it celebrates its 40th Anniversary later in 2013.