What happened when we invited design students into the PICU
We are all problem solvers. We are accustomed to applying the scientific method and quality improvement models to deliver better care. Design thinking is an approach to solving problems that emphasizes a human-centred and iterative process to create innovative solutions. Six years ago, we invited design students into the PICU to see if we could find better ways of teaching congenital heart disease. This is the story of that journey.