How to facilitate quality improvement

Since 2016, the Centre for Community Child Health has been engaged by the Victorian Department of Education and Training’s Best Start program to maximise participation in Maternal and Child Health and kindergarten services through the use of quality improvement (QI).

Promising Practice in Best Start series

We are proud this month to be launching the Promising Practice in Best Start series, which documents what we are learning with Best Start facilitators about using QI in the Best Start context. The series draws on insights from Best Start facilitators and is produced by the Centre for Community Child Health.

The first paper explores how to be an effective QI facilitator or coach, with the content also featuring in our Learning and Changing blog series.

View the first paper here.

Learning and Changing blog series

The Learning and Changing blog series aims to share insights from the partnership and is authored by Lauren Heery, Senior Project Coordinator in the Service Systems Innovation Team at the Centre for Community Child Health.

The latest blog post – The practices of an effective quality improvement coach – is now online.

Access all blogs, as well as more Best Start resources, at

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